Frequently Asked Questions

  • 1. What is the advantage of using a travel agency?

    Travel agencies have direct connections with the airlines. When availing of the services of a travel agency, you are given the option of booking an airline ticket first without having to have the ticket issued right away.

    Booking a ticket is equivalent to reserving your seat on your chosen flight option. When using a travel agency, we can book your airline ticket for you and hold it until the deadline given by the airline. You can opt to wait until the deadline before we issue the ticket. This gives you a chance to think about your option and decision without having to worry about booking and buying right away.

  • 2. What’s the cheapest destination if I’m going on a package tour?

    The Asian package to Bangkok and Philippine local packages.

  • 3. What are the countries that do not require visas for Filipinos?

    Brazil, Indonesia(except business trip), Thailand, Brunei, Malaysia, Cambodia, Peru, Palau(except for business trip), Singapore, Taiwan (provided with electronic visa which can be applied when holding a valid US, Canada, Japan, UK, Schengen, Australia, and New Zealand visa), Vietnam, Morocco, Mongolia, Israel.

  • 4. When is the best time to travel to the United States of America?

    During off peak periods, from 01 September to 15 December and 01 February to 15 March.

  • 5. What is the baggage allowance for Asia, Europe and the U.S.?

    Baggage allowance for Asia and Europe is 20 kilos and for the U.S. it is 2pcs, 50lbs/pc.

  • 6. Which Airlines are member of the Star Alliance?

    AC - AIR CANADA
    NZ - AIR NEW ZEALAND / AIR NEW ZEALAND LIMITED
    LH - LUFTHANSA/DEUTSCHE LUFTHANSA AG
    SK - SCANDINAVIAN AIRLINES / SCANDINAVIAN AIRLINES SYSTEM SAS
    TG - THAI AIRWAYS INTL LTD / THAI AIRWAYS INTERNATIONAL LTD.
    UA - UNITED AIRLINES / UNITED AIRLINES, INC.
    NH - ALL NIPPON AIRWAYS / ALL NIPPON AIRWAYS CO. LTD.
    OS - AUSTRIAN
    SQ - SINGAPORE AIRLINES / SINGAPORE AIRLINES LIMITED
    BD - BMI / BRITISH MIDLAND AIRWAYS LIMITED
    OZ - ASIANA AIRLINES / ASIANA AIRLINES
    JK - SPANAIR/SPANAIR S.A.
    LO - LOT POLISH AIRLINES/ POLSKIE LINIE LOTNICZE LOT
    US - US AIRWAYS
    KF - BLUE 1
    OU - CROATIA AIRLINES
    JP - ADRIA AIRWAYS
    TP - TAP AIR PORTUGAL
    LX - SWISS / SWISS INTERNATIONAL AIR LINES LTD
    SA - SOUTH AFRICAN AIRWAYS
    CA - AIR CHINA LIMITED
    FM - SHANGHAI AIRLINES
    TK - TURKISH AIRLINES / TURKISH AIRLINES INC
    MS - EGYPTAIR

  • 7. What airlines are members of OneWorld?

    AA - AMERICAN AIRLINES/AMERICAN AIRLINES, INC.
    AY - FINNAIR/FINNAIR OYJ
    BA - BRITISH AIRWAYS/BRITISH AIRWAYS PLC
    CX - CATHAY PACIFIC AIRWAYS/CATHAY PACIFIC AIRWAYS LTD
    IB - IBERIA/IBERIA LINEAS AEREAS DE ESPANA S.A.
    QF - QANTAS AIRWAYS/QANTAS AIRWAYS LIMITED
    JL - JAPAN AIRLINES / JAPAN AIRLINES INTERNATIONAL COMPANY LTD
    JO - JALWAYS
    EG - ENERJET
    NU - JAPAN TRANSOCEAN / JAPAN TRANSOCEAN AIR CO LTD
    JC - JAL EXPRESS
    MA - MALEV HUNGARIAN / MALEV HUNGARIAN AIRLINES LTD
    RJ - ROYAL JORDANIAN
    XL - LAN ECUADOR AEROLANE SA / LINEAS AEREAS NACIONALES DE ECUADOR
    4M - LAN ARGENTINA/AERO 2000 S.A
    KA - DRAGONAIR HONG KONG / HK DRAGON AIRLINES LTD

  • 8. What airlines are members of SKYTEAM?

    AF - AIR FRANCE
    AM - AEROMEXICO / AEROVIAS DE MEXICO, SOCIEDAD ANONIMA DE CAPITAL VARIABL
    DL - DELTA AIR LINES INC/DELTA AIR LINES INC.
    KE - KOREAN AIR/KOREAN AIR LINES
    OK - CZECH AIRLINES/CESKE AEROLINIE/CZECH AIRLINES
    AZ - ALITALIA/ALITALIA S.P.A.
    NW - NORTHWEST AIRLINES/NORTHWEST AIRLINES INC.
    CO - CONTINENTAL AIRLINES/CONTINENTAL AIRLINES
    KL - KLM ROYAL DUTCH AIRLINES/KLM ROYAL DUTCH AIRLINES
    KQ - KENYA AIRWAYS/KENYA AIRWAYS LTD.
    SU - AEROFLOT/AEROFLOT RUSSIAN AIRLINES
    UX - AIR EUROPA/AIR EUROPA LINEAS AEREAS/ S.A.
    CZ - CHINA SOUTHERN AIRLINES / GUANGZHOU REGIONAL ADMINISTRATION OF C.A.A.C.
    CM - COPA AIRLINES/COPA AIRLINES

  • 9. DOCUMENTS TO BE PRESENTED DURING U.S. VISA INTERVIEW:

    A. Bank statement for the last three (3) months and both current and former bank account passbooks
    B. Employment certification including salary, tenure and position
    C. Form W-2
    D. Income tax return with Bureau of Internal Revenue (BIR) or bank stamp
    E. Audited financial statement with BIR or bank stamp
    F. Pay slips for the last three (3) months
    G. Credit card statements for the prior three months
    H. Vehicle registration with official receipt
    I. Land titles (no certified copies please)
    J. Pictures of family, home or business
    K. Wedding photos
    L. Marriage certificate printed on the Philippine National Statistics Office security paper, if applicable
    M. Birth certificate printed on the Philippine National Statistics Office security paper
    N. For students, certificate of school registration
    O. Certification of membership to legitimate organization(s)

    * case to case basis

  • 10. What does same day voiding mean?

    Tickets issued during the day should be cancelled in the computer before the end of the day.
    Failure to do so: Ticket will be submitted for refund with corresponding refund charges ranging from $20-$50.

  • 11. What are the requirements for first time passport applicants?

    A. Valid I.D. (driver’s license, SSS I.D., Company I.D., school I.D., PRC I.D., voter’s I.D.)
    B. Authenticated birth certificate
    C. Authenticated marriage contract (for married and minor applicants)
    D. Personal appearance
    E. Print-out of appointment confirmation
    F. Fully accomplished passport application form

  • 12. How much are the airport terminal fees in the Philippines?

    International Php 550.00

  • 13. What clearances do minors( seventeen years old and below) have to obtain when not traveling with both parents outside of the Philippines?

    Legitimate – ok to travel with one parent but birth certificate and marriage contract (NSO copies) must be brought to the airport at the time of travel.
    Illegitimate, travelling with father only – must secure clearance from DSWD.
    Illegitimate, travelling with mother only – must bring birth certificate( NSO copy) to the airport.

  • 14. Is visa required in HongKong?

    Visa is required only for diplomats and government officials.

Ready to plan a trip? Contact us today.

Call us +632 521-7866 to 69 24/7 Mobile +63918 9372325
Email us inquiry@fiestatours.com.ph

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