About Us
We are an IATA accredited, full service travel agency in the Philippines specializing in Airline ticketing, Marine Travel, Hotel and Resort Reservation, Packaged tours (local and international), VISA application assistance, passport & immigration processing. We can also create tour itineraries for groups.
Our Quality Policy:
* We commit to achieve service excellence by responsively managing the needs of our clients.
* We aim to delight our customers by providing them good value for their money.
* We will continually improve our processes, product, knowledge and skills for guaranteed customer satisfaction as we commit to comply with the mandatory requirements.
* Quality objectives will be formulated, implemented and monitored to ensure quality policy is met.
Our Company:
Name: FIESTA TOURS AND TRAVEL CORPORATION
Location: 517 Alonso St. Malate, Manila The Philippines
Phone: (632) 521-7866 to 69 / 526-4365 to 66
Facsimile: (632) 521-1380 / (632) 525-9793
Website: www.fiestatours.com.ph
E-mail: inquiry@fiestatours.com.ph
Established: May 18, 1982
License No.: TA-197
IATA NO.: HO 28-3 00101
SGS Cert. No.: PH00/18543
Directors:
Ma. Dolores Remulla-Fortun - Managing Director
Ditas C. Remulla - President
Ma. Lutgarda Sarao-Conchu - Director
Juancho Francisco C. Remulla - Director
Juanito R. Remulla - Director
Philip Sigfrid A. Fortun - Corporate Secretary
Main Business:
- International & Domestic Ticketing
- International Tours
- Local Tours
- Documentation
MEMBERSHIP :
AWARDS FROM AIRLINES AND INDUSTRY PARTNERS:
INDUSTRY PARTNERS:
- ABACUS
- 2nd Place Travel Agency Award (Abacus Int’l Conference 2010)
- 2006-2008 Top Travel Agent Award
- 3RD Place Travel Agency Award (ABACUS Int’l Conference 2005)
- 2004 Top Travel Agent Award
- 2002 Air Booking Recognition Award
- Outstanding Automated Neutral Ticketing Volume from January 1997 to June 1998
- Outstanding Air Booking Volume in Metro Manila from January 1997 to June 1998
- Highest Air Booking Volume from October 1994 to September 1996
- The Governor of Jakarta : Highest Appreciation and Gratitude on the sincere cooperation in developing Jakarta as a tourist destination (2003)
- Certificate of Appreciation from Manila Diamond Hotel (2001)
- INSIGHT VACATIONS
- Top 5 Agent Producer for the year 2004-2008
- CHARTIS TRAVEL GUARD
- Outstanding travel insurance sales performance year 2010 (Silver)
- ASSIST CARD
- Plaque of recognition for its valuable contribution to the Sales growth
for the year 2010(Top Producer)
AIRLINES
- PHILIPPINE AIRLINES
- PALAwards
- 2010 - 2011Gold Award
- 2008– 2009 Gold Award
- 2007- 2008 Gold Award
- 2003-2005 Gold Award
- 1997-1998 Outstanding Contribution to the Sales and Marketing Programs 1997
SILVER AWARD
- 2009-2010 Silver Award
- 2006-2007 Silver Award
- 1999-2003 Silver Award
- 1995 and 2007 Silver Award
- 1990 Silver Award
BRONZE AWARD
- 1991-1994 Bronze Award
- 1985/1986/1988/1989 Bronze Award
- DELTA AIRLINES (Formerly Northwest Airlines)
- 2009 Top Producer – Destination: Japan
- 2010 Top Producer – Destination: Japan
- NORTHWEST AIRLINES
- Top Producer Award in 2000,2003,2004,2006,2007 and 2008
- Outstanding Sales Performance 2005
- 1992,1995-1999 Remarkable Sales Performance
- EMIRATES AIRLINE
- Award of recognition for fiscal year 2010/2011
- Award of recognition for fiscal year 2009/2010
- ROYAL DUTCH AIRLINES (KLM)
- Outstanding Performance in Sales for the Fiscal year 2010-2011
- Outstanding Performance in Sales Revenue for the year 2006-2009
- Top Agent award 2006/2007
- Outstanding Sales performance April 2005- March 2006
- Outstanding Sales Performance in Marine Sales 2005
- Top Agents Award in 2004-2005
- SINGAPORE AIRLINES
- Top agent for Fiscal year 2010-2011
- Outstanding Performance in Passenger Sales (1990-1991,1992-1993)
- Special Award for Meritorious Passenger Sales Achievement in 1985-1986
- KOREAN AIR
- Elite Plus Award 2009,2010
- Outstanding Sales Performance and Valued Partner (2005)
- 2004-2005 Outstanding Sales Performance (Silver Award)
- Outstanding Achievement Award from 2000-2003 (Bronze Award)
- Exemplary Sales Performance Award in 1999 & 1997
- MALAYSIA AIRLINES
- Plaque of Recognition for its Outstanding Performance & Support for 2010
- 2007-2008 Top Agent Award
- 2003-2004 Gold Award
- Golden Performance Award in 2000-2001
- Plaque of Recognition for its Revenue Contribution for 1984-1985
- CONTINENTAL AIRLINES
- Certificate of Recognition for continued and valued support 2006,2008,2010
- Outstanding Passenger Sales in 2002-2003
- Passenger Sales Achievement Award 2001
- ASIANA AIRLINES
- Plaque of recognition of its valuable contribution and all out support for the year 2010
- CATHAY PACIFIC
- Top Producer for 2008
- Top Producer for Australia in 1995
- CHINA AIRLINES
- Top Agent Award in 1997
- Plaque of Distinction for Passenger Sales Contribution in 1990,1991,1993,1994,1995
- Outstanding Contribution to China Airlines in 1987
- THAI AIRWAYS
- 2005 Top IATA Agent Producer
- 2004 Top Producer – Destination: Osaka
- 1990 Plaque of Appreciation
- JAPAN AIRLINES
- Outstanding Achievement in Passenger Sales in Passenger Sales in 2007 and 2008
- AMERICAN AIRLINES
- Top Producer Award 2008-2009
- Exceptional Sales Performance in 1992
- QANTAS AIRWAYS
- 2002-2003 Outstanding Sales Performance
- ROYAL BRUNEI
- Plaque of Appreciation for Outstanding Contribution of Passenger Sales in 1986
- AIR CANADA
- Significant Sales Contribution 2009
- SAUDI ARABIAN AIRLINES
- Outstanding Sales Performance & Loyal Promotion in 1985 & 1986
- GULF AIR
- Loyalty and Excellent Service Award 2009
- JET AIRWAYS
- 2010 Top Producer Award
- BRITISH AIRWAYS
- Top Agent Award for years 2000-2001 and 2001-2002
- EGYPT AIR
- 2003 Passenger Sales Award
- 1993 Outstanding Sales Achievement Award
- LUFTHANSA GERMAN AIRLINES
- 2003 Agent Recognition Award
- Achievement Award in 1992 & 1993
- Exceptional Performance Award in 1991
- Certificate of Achievement in 1990-1991
- SWISS INTERNATIONAL AIRLINES
- 2001 WINRewards Top Producer
- SOUTH AFRICAN AIRWAYS
- Top Agent 2008
- UNITED AIRLINES
- Award of Merit for its valuable contribution 1987
- HANH AIR
- Top 10 Producing Agent 2009
- Top Producing Agents 2010
- VARIG BRAZILIAN AIRLINES
- Plaque of Appreciation for Outstanding Sales in 2003
- AUSTRIAN AIRLINE
- Top Agent 2007-2008
- MEXICANA AIRLINES
- Plaque of Appreciation for Outstanding Sales in 2003
ANNUAL TURNOVER : Php 950M (2010)
NUMBER OF EMPLOYEES : 37
BANKS |
ADDRESS
|
BPI FAMILY BANK |
G/F NBT Bldg. 1362 A.Mabini Cor Pedro Gil Sts. Ermita, Manila
|
BANK OF THE PHILIPPINE ISLANDS |
Midland Plaza, Adriatico St. Malate, Manila
|
METROBANK |
Adriatico St. Malate, Manila
|
ALLIED BANK |
Adriatico St. Malate, Manila
|
LANDBANK OF THE PHILIPPINES |
M.H. del Pilar St. Malate, Manila
|
CITIBANK |
G/F Citibank Tower 8741 Paseo de Roxas Makati City 1200 |
BANCO DE ORO |
Pedro Gil cor Mabini St., Manila |
CONTACT PERSONS
MARINE DEPARTMENT:
Direct Line: (+632)5234052 (Mon-Fri until 7:00pm, Sat – 12:00nn)
Marine 24/7 Mobile : 09189133154
Marine Supervisor: Mr. Alex Nadua (email: alex.nadua@fiestatours.com.ph)
Marine Account Officer :
Ms Lhenn Bachiller:(email:lhenn.bachiller@fiestatours.com.ph)
Ms. Mona Liza Yap (email: monaliza.yap@fietstaours.com.ph)
Mr. Alvin Avelino (email: alvin.avelino@fiestatours.com.ph)
Marine Coordinator: Ms. Josephine Billoned (email:pen.billoned@fiestatours.com.ph)
Business and Leisure:
Direct Line : (+632) 5217308 (Mon - Fri 8:30am until 5:30pm, Sat 8:30am until 12noon)
Business and Leisure Mobile : 0918 937 2325
Fax #: (+632) 525 9793
Business and Leisure Supervisor : Ms. Michelle Lomotan (email:mitch.austria@fiestatours.com.ph)
Business and Leisure Staff :
Ms. Anna Marie Vallo: email:annamarie.vallo@fiestatours.com.ph)
Mr. Jep Grason Reyes (email: jgrason.reyes@fiestatours.com.ph)
Ms. Russell Arawiran (email: russell.arawiran@fietstaours.com.ph)
Ms. Mary Joy Principio (email: mj.principio@fiestatours.com.ph)
Operations Manager : Ms. Fannie I. Canayon (email : fannie.canayon@fiestatours.com.ph)
Managing Director : Ms. Dolly R. Fortun (email: dolly.fortun@fiestatours.com.ph)